Emergencies

For calls received after 10am we cannot guarantee an appointment the same day, although it may still be possible. As our registered patients will receive priority, we cannot guarantee to see unregistered patients within 24 hours, although it may be possible. Our reserved emergency appointment times are late morning, we cannot offer late afternoon emergency appointments.

Outside of normal surgery hours, instructions on how to access the emergency service are on our practice answer phone, or for registered private and Denplan patients by calling 03301 759995. The out of hours emergency service for unregistered and NHS patients is via NHS Direct on 0845 603 1407.

There is a minimum charge of £75 for an out of hours appointment plus any treatment fees. For Denplan patients with supplementary insurance cover will be able to claim part of this back. Please refer to your Denplan insurance policy for more details on your schedule of benefit. 

If the practice is closed, we have an out of hours emergency service available for our Denplan and private registered patients. Please call the practice on 0115 984 8024 Where you can hear details of how to contact the dentist on call. This service should only be used for acute and severe dental emergencies.